TERMS OF USE

1. Introduction

Avio Kisan Setu (“App”) is a agriculture technology platform owned and operated by Ampivo Smart Technologies Private Limited a company incorporated under the laws of India (“Company”, “we”, “our”, or “us”).

The App provides digital tools such as farm management, analytics, advisory insights, dashboards, reporting tools, traceability support, and supply chain enablement (collectively, “Services”).

Avio Kisan Setu is a private technology platform and is NOT affiliated with, endorsed by, or representing any government authority, ministry, or agency.

By accessing or using the App, you agree to be bound by these Terms of Use (“Terms”).

2. Nature of Services

Avio Kisan Setu provides data-driven insights, advisory inputs, analytics tools, and farm management support tools. The services are intended solely as decision-support tools and should not be relied upon as a substitute for professional agronomic, financial, or legal advice.

The Company:

• Does not guarantee crop yields, profitability, weather accuracy, soil performance, or financial outcomes.
• Does not provide certified agronomic, financial, or legal advice unless stated in a separate written agreement.
• Relies on third-party sources (e.g., weather APIs, satellite data, user inputs, market feeds), which may include inaccuracies.
• Holds no responsibility for decisions based on the App—all risks are yours.

Any references to government programs or public initiatives are provided strictly for informational purposes.

3. Government Information Disclaimer

The Avio Kisan Setu mobile application may display or reference publicly available information related to agricultural schemes, weather updates, market prices, policies, or other agricultural resources for informational purposes only.

Avio Kisan Setu is a private agriculture technology platform operated by Ampivo Smart Technologies Private Limited

Avio Kisan Setu does NOT represent, endorse, or operate on behalf of any Government authority, ministry, department, or agency.

The App does not process, submit, or approve applications for government schemes, subsidies, or benefits, unless explicitly stated through a separate written authorization or official partnership.

Information related to government programs or public initiatives is obtained from publicly available official government portals and open data sources.

Avio Kisan Setu does not guarantee the completeness, accuracy, or timeliness of government-related information, and users should verify details directly from the respective official government websites before taking any action.

4. Eligibility & Enterprise Use

You represent that:

• You are authorized to bind the farm, enterprise, organization, Farmer Producer Organisation (FPO)/ Farmer Producer Company (FPC), distributor, or corporate entity you represent.
• You will use the Services only for lawful purposes.
• You comply with all applicable agricultural, trade, environmental, and data protection laws (including the Digital Personal Data Protection Act, 2023).

5. Fees & Payments

5.1 Current Access. Avio Kisan Setu is currently provided free of charge. The App does not collect in-app payments or process subscriptions at this time.

5.2 Future Paid Features. We may introduce paid plans or premium features in the future. If we do, the pricing, billing terms, and any renewal conditions will be clearly shown within the App before you are charged, and payments will be processed through Google Play billing or another authorised payment provider. Applicable taxes (e.g., GST) may apply.

5.3 Changes. We may update pricing or paid-feature terms with reasonable prior notice. Continued use after such changes take effect constitutes acceptance.

6. Data Ownership & Use

6.1 Ownership of User Data

You retain all rights, title, and interest in and to the data you submit, upload, generate, or transmit through the App, including but not limited to farm records, crop information, soil data, operational data, financial inputs, images, geolocation information, device data, and enterprise records (“User Data”).

Nothing in these Terms transfers ownership of User Data to the Company.

6.2 License to Use Data

By using the Services, you grant the Company a limited, non-exclusive, worldwide, royalty-free, revocable license to collect, process, store, host, transmit, analyse, and use User Data solely for the following purposes:

• (a) Providing, maintaining, and improving the Services
• (b) Generating insights, analytics, reports, and decision-support tools
• (c) Enabling platform functionality and user support
• (d) Ensuring security, fraud detection, and system integrity
• (e) Performing internal research, testing, and product development
• (f) Complying with legal or regulatory obligations

6.3 Aggregated and Anonymized Data

The Company may create anonymized, de-identified, or aggregated datasets derived from User Data that do not identify any individual user, farm, or enterprise.

Such aggregated data may be used for:

• Statistical analysis
• Product improvement
• Research and development
• Benchmarking and industry insights
• Training analytical or machine learning models

Aggregated data shall not be used to identify or target individual users.

6.4 Data Processing Transparency

We process data in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023.

We implement reasonable administrative, technical, and organizational safeguards designed to protect data against unauthorized access, loss, misuse, or disclosure.

6.5 Personal Data and Consent

Where User Data includes personal information, you represent that you have obtained all necessary consents and lawful authority to provide such data.

You agree to use the App in compliance with applicable privacy and data protection laws.

6.6 Government and Public Data Sources

Where the App integrates or displays publicly available data (including weather feeds, market prices, or government information), such data is sourced from third-party or official public sources and is provided for informational purposes only.

The Company does not guarantee accuracy or completeness of such external data.

6.7 Data Sharing with Service Providers

We may share User Data with trusted service providers, cloud infrastructure providers, analytics partners, or contractors strictly on a need-to-know basis and subject to confidentiality and data protection obligations.

We do not sell personal data.

6.8 Data Security

While we implement commercially reasonable security measures, no system can be completely secure. You acknowledge and accept inherent risks associated with digital platforms and internet transmissions.

6.9 Data Retention

We retain User Data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Upon account termination, data may be deleted, anonymized, or retained as required by law or legitimate business purposes.

6.10 User Responsibilities

You are responsible for:

• Accuracy of data you provide
• Maintaining confidentiality of account credentials
• Ensuring lawful collection of data entered into the App
• Backing up critical records where necessary

6.11 Data Portability and Access

Subject to technical feasibility and applicable laws, you may request access to or export of your data through supported features or by contacting us.

6.12 AI and Analytics Use

Where analytics, automation, or AI tools are used, outputs are generated based on available data and models and are intended solely as informational support.

They should not be treated as guaranteed outcomes or professional advice.

6.13 Cross-Border Processing

User Data may be processed or stored on secure servers located in jurisdictions permitted under applicable law.

6.14 Suspension or Legal Disclosure

We may access, preserve, or disclose data if required to:

• Comply with law or legal process
• Enforce these Terms
• Protect users or platform security
• Investigate fraud or misuse

6.15 No Unauthorized Commercial Use

You agree not to extract, scrape, or misuse platform data for unauthorized commercial purposes.

6.16 Survival

This section shall survive termination of your account or these Terms.

7. Compliance With Laws

You agree not to use the App for unlawful activities, including unauthorized sale of regulated agricultural inputs.

We are not responsible for your regulatory compliance.

8. Service Availability

We use commercially reasonable efforts to keep the Avio Kisan Setu platform available; however, the Services are provided on an “as available” and “as is” basis without guarantees of uninterrupted or error-free operation.

Access may be limited or interrupted due to maintenance, technical issues, internet or telecom failures, third-party service disruptions (including weather or data providers), security updates, or events beyond our control.

We may modify, suspend, or discontinue features at any time to improve the Services or comply with legal or operational requirements.

We are not responsible for downtime caused by user devices, connectivity issues, or external systems. Any service level commitments apply only where expressly agreed in a separate written enterprise agreement.

9. Limitation of Liability

To the maximum extent permitted by law, the Company is not liable for:

• Crop loss
• Weather impacts
• Pest or disease events
• Market price changes
• Loss of subsidy eligibility
• Financial losses
• Business interruption

Total liability shall not exceed the total subscription fees paid by you in the preceding 12 months.

10. Indemnification

You agree to indemnify the Company against claims arising from misuse of the App, regulatory violations, or third-party disputes related to your operations.

11. Intellectual Property

Our software, algorithms, models, dashboards, designs, trademarks, and frameworks are our exclusive property. You may not reverse-engineer, extract data, resell, or build competitors using the App.

12. Confidentiality (Enterprise Users)

Enterprise users must keep our pricing, architecture, and processes confidential without written consent.

13. Termination

We may suspend or terminate accounts for:

• Non-payment
• Regulatory violations
• Fraud
• Abuse of platform services
• Breach of these Terms
• Termination does not waive outstanding payment obligations accrued prior to termination, including outstanding payment obligations.

14. Force Majeure

The Company shall not be liable for failure or delay due to:

• Natural disasters
• Government actions
• Pandemic
• War
• Power outages
• Telecom failure or similar events beyond our reasonable control

15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Disputes shall be subject to the exclusive jurisdiction of courts located in Hyderabad, India.

For enterprise agreements, arbitration clauses may apply if separately agreed.

16. Contact Information

Ampivo Smart Technologies Pvt. Ltd

Registered office: T555, Road Number 92, MLA Colony, Film Nagar, Hyderabad, Telangana, India